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The Agency staff look forward to working with you from our CalgaryOttawa, Toronto and Vancouver offices. Contact information is not to be used for commercial purposes.

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Calgary Office
7015 MacLeod Trail SW, Suite 604
Calgary, AB
T2H 2K6

Phone: (403) 697-6291
Fax: (403) 697-6290
Toll-free phone: 1 (866) 660-3140
Toll-free fax: 1 (866) 695-7417

Name Position Ext
Awo Ali Senior Administrative Assistant 307 email
Jennifer Brumwell Relationship Manager 306 email
Meghan Friesen Relationship Manager 302 email
Joanne Mick Manager, Operations 303 email
Sirikit Moreau Co-ordinator, Human Resources and Client Service 614 email
Greg O’Neill Senior Analyst 304 email
Grace Zhao Analyst 305 email

Ottawa Office
190 O’Connor Street, 6th floor
Ottawa, ON
K2P 2R3

Phone: (613) 234-4557
Fax: (613) 234-7902
Toll-free phone: 1 (866) 660-3140
Toll-free fax: 1 (866) 695-7417

Name Position Ext
Joanne Balmaceda Co-ordinator, Technical Services 627 email
Jovette Fournier Relationship Manager 609 email
Maggie Keith Communications Officer 625 email
Cavelle Lane Director Human Resources and Administration 610 email
Pamela Langlois Senior Administrative Assistant 638 email
Ken Lawson (on leave) AIR Help Desk Officer 626 email
Colin MacDougall Manager, Finance and Information Technology  602 email
Gail McKenzie Software Quality Assurance Officer 606 email
Sylvie Moreau Client Service Champion 637 email
Natascha Morrison Information Officer 620 email
Trina Murphy Rent Supplement Co-ordinator 640 email
Agata Nobrega Co-ordinator, Information Systems and Finance 615 email
Sergei Pershukevich Database Administrator 613 email
Stan Piechocinski Manager Information Systems 612 email
Kara Shipman Senior Administrative Assistant 616 email
Jason Sooch (on leave) Relationship Manager email
Michel St-Denis Manager, Technical Services 607 email
Olga Tasci Director, Operations 603 email
Laura Vaillancourt (on leave) Senior Administrative Assistant email
Nick Van Dyk Senior Analyst 619 email
Jennifer van Oosteroom (Temporary) Senior Administrative Assistant 617 email
Alexandra Wilson Chief Executive Officer 604 email
Tiffany Woodfield Relationship Manager 629 email

Toronto Office
160 John Street, suite 402
Toronto, ON
M5V 2E5

Phone: (416) 598-4464
Fax: (416) 598-9560
Toll-free phone: 1 (866) 660-3140
Toll-free fax: 1 (866) 695-7417

Name Position Ext
Bridget Bayliss Senior Analyst 407 email
Donna Burnett-Beckford Default Management Officer 632 email
Mel Cameron Relationship Manager 403 email
Donna Charbonneau Manager, Operations 404 email
Jacqueline Cooper Relationship Manager 408 email
Jane Davidson-Neville Relationship Manager 410 email
Jennifer Hobbs Director, Lending and Default Prevention Services 635 email
Heather Kennedy Relationship Manager 412 email
Catriona McCallum Relationship Manager 406 email
Rosalind Morton Relationship Manager 415 email
David Nagy Relationship Manager 414 email
Sandeep Thethy Analyst 405 email
Katrina Waters Senior Administrative Assistant 402 email
G. Scott Wylie Relationship Manager 409 email

Vancouver Office
4190 Lougheed Highway, Suite #207
Burnaby, BC
V5C 6A8

Phone: (778) 327-6017
Fax: (778) 327-6016
Toll-free phone: 1 (866) 660-3140
Toll-free fax: 1 (866) 695-7417

Name Position Ext
Traci Dubeau Relationship Manager 210 email
Cole Dudley Relationship Manager 206 email
Lisa Gardner Analyst 203 email
Hia Inthavixay Relationship Manager 205 email
Jill Kelly AIR Officer 626 email
Vicki Lackman Senior Administrative Assistant 202 email
Larry Lenske Financial Officer 636 email
Joanne Mick Manager, Operations 303 email
Shawn Preus Relationship Manager 209 email
Payam Ressalat Senior Analyst 208 email
Francesca Sorace Relationship Manager 207 email
Joseph Stoltz Relationship Manager 211 email
Heather Wesenberg Relationship Manager 204 email
Eileen Wilke Financial Officer 639 email